Privacy Policy

1. Introduction & Overview

At MoizWP ("we", "our", or "us"), operated by Imran Javed, we are committed to safeguarding your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website (moizwp.com), submit project inquiries, utilize our client support portals, or engage our web development, plugin, and digital automation services.

By accessing or using our services, you acknowledge that you have read and understood the terms of this Privacy Policy.

2. Information We Collect

We collect information to provide high-performance web development solutions and responsive client support. The types of data we may collect include:

• Personal Identifiers: Name, email address, phone number, company name, and contact preferences provided when submitting contact forms, requesting custom quotes, creating support tickets, or joining our affiliate program.
• Technical & Usage Data: IP addresses, browser types, device information, operating system, referrer URLs, and interaction patterns tracked automatically via standard web analytics tools.
• Project & Support Communication: Information submitted via support tickets, intake questionnaires, or WhatsApp messaging for project execution.
• Affiliate & Referral Data: Unique referral links, click parameters, and payout tracking identifiers for registered affiliates.

3. How We Use Your Information

We use the collected information strictly for legitimate business operations, including:

• Delivering, building, and maintaining custom web development, Shopify, and WordPress projects.
• Responding to support tickets, client inquiries, and custom offer requests.
• Facilitating secure escrow payments and milestone billing via our official partner platforms (Fiverr and Payoneer).
• Calculating and processing affiliate commission payouts.
• Improving website performance, security, user interface design, and analytics.
• Complying with legal obligations and resolving potential disputes.

4. Payment Protection & Escrow Partnerships

We prioritize financial security for our clients. We do not store sensitive credit card or payment credential data directly on our servers.

Payments and milestone billing are processed safely via third-party escrow partners, specifically Fiverr Escrow (held securely until milestone approval) and global business transfers via Payoneer (Customer ID: 26570613). All transaction processing is subject to the respective privacy policies and security standards of those payment processors.

5. Cookies & Analytics Technologies

Our website uses cookies and web beacons to enhance navigation and measure traffic performance.

• Google Analytics (G-XLMPWHRHEB): We use Google Analytics to analyze user interactions and traffic metrics. You may opt-out of Google Analytics tracking through browser settings or standard Google opt-out extensions.
• Session Cookies: Temporary cookies used to preserve user sessions, active support ticket state, and affiliate tracking parameters.

6. Data Sharing & Third-Party Disclosure

We respect your trust. We do not sell, rent, or trade your personal information to third parties for marketing purposes.

We share data only with trusted service providers strictly to perform necessary business operations (e.g., Firebase hosting/database infrastructure, Google Analytics, WhatsApp API for intake workflows, and Fiverr/Payoneer for payment verification), or when required by law enforcement or legal process.

7. Data Security & Retention

We implement industry-standard administrative, physical, and technical safeguards (including HTTPS SSL encryption, firewalls, and strict database access controls) to protect your data against unauthorized access, loss, or disclosure. We retain personal data only as long as necessary to fulfill project requirements, support contracts, and legal recordkeeping duties.

8. Your Rights & Choices

Depending on your location (including GDPR for EU residents and CCPA for California residents), you have the right to:

• Request access to the personal data we hold about you.
• Request correction of inaccurate or incomplete personal information.
• Request deletion or erasure of your personal data, subject to legal retention obligations.
• Disable non-essential cookies via your web browser settings.

To exercise any of these rights, please contact us using the information provided below.

9. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us: